Sunday, 5 August 2012

My Book Brunch piece on the drastic directive from Waterstone’s re. author-signings

I earned over £19,500 last year from book sales, the great majority of which were sold through Waterstones at signings.
It was roughly half my total income. I have committed to print runs which will likely now have no chance of being sold. If this directive is strictly enforced, I will in all probability be in severe financial distress by the year's end, after all that effort building a brilliant relationship with Waterstones managers over three and a half years.
Though I had thought there was a possibility of my business failing if Waterstones itself failed, I never dreamed they would do this to authors like me who have a successful business relationship with them.

I hope people will understand why I feel the need to speak up.

(the headline is theirs)

BookBrunch article:

Waterstones' faulty logic (http://www.bookbrunch.co.uk/pid/article_free/waterstones_faulty_logic)

Alan Gilliland • 03 August 2012
A new Waterstones "directive" apparently requires branches to cancel most local author events. Children's author Alan Gilliland, who has sold over £150,000-worth of books, mainly through signings in the Waterstones chain, is but one author dismayed at this latest move.
Simply put, this latest directive suggests that all Waterstones branches should cancel their local author events, with the exception of local book launches or those that are expected to create a queue. The events they retain should last no longer than 90 minutes and be staffed by booksellers throughout. I will add that this means that travelling out of your area is now impossible unless you have a very, very serious following.

Tweeting to my reviewers, I have been receiving a "this is outrageous" reaction. One immediately tweeted to Neil Gaiman and vowed never to buy from Waterstones again if this new policy is strictly enforced. Smaller shops are also apparently disgruntled because good "local" authors help achieve, or exceed, daily targets. Such stores cannot "pull" famous authors, so they will be left out of pocket while impotent to improve their ratings. Rather than this blanket ban, maybe Head Office should have allowed expert local event organisers discretion to permit good sellers but omit ones who are too aggressive or incompetent.

It seems Waterstones' local author/store autonomy drive of last summer has backfired. With the sudden increase in PoD leading to many indifferent and badly designed books, the pressure on stores to permit signings may have resulted in wasted days or complaints. Now the pendulum has swung wildly in the opposite direction. effectively banning all non-crowd-pulling authors, except on a book launch. One can only hope that reason eventually puts a dampener on this lurching from one extreme to the other to one allowing rational choice based on commercial viability to permeate the rank and file bookstores while permitting new authors the chance to prove their viability, as I once did in Guildford, selling more books in my first signing than most authors invited to the concurrent Guildford Book Festival that year.

I hope that the intention is simply to remove the "presumption of a right to hold signings" regardless of the merits of the book or competency of the author. But as it stands, very few shops are going to tie up a member of staff as warden to authors even where they can drum up enough support to gather a queue - and how much extra work is that for a store, prior to any event, let alone having a bookseller hand-sell on the author's behalf?

Having turned over 8,500 Curd the Lion at £15 and 3,000 Flight of Birds at £10 in toto, mostly through signings where staff order the stock (that is, where they don't insist the author brings it with him/her) and then provide a table, I have put something approaching £150,000 through Waterstones tills in this way. I have, it now transpires, foolishly based my business model around the bricks-and-mortar chain as opposed to ebooks because of my love for the printed quality of my illustrated book and its unsuitability as an ebook, for I am about to be rewarded for all the hard work I have put in by a dismissal of service without accounting the small contribution I have personally made to their own continued viability.

Last year, out of area, I toured Southern England, selling over 1,100 books from Exeter to Ipswich over five weeks. In the lead-up to Christmas, I sold 806 (at £15 and £10). Not inconsiderable for an author unknown to every customer on introduction. This edict presages an end to that era in Waterstones of the "discovery" of a new author that so many of my own clients have told me they found enchanting as I talked them into my nonsense adventures with my storyboards.

Is it not sad that, at the same time as James Daunt is very laudably promoting across the chain a beautiful book by an unknown author, (Chingiz Aïtmatov's Jamilia), this draconian edict effectively bans all authors of possible merit but unknown to the chain's customers from the opportunity to gently build a following while seemingly welcoming any celebrity, regardless of merit, who can amass a crowd.

Mark this day with a black stone, as Charles Dodgson would say.

In an era when rank commercialism herds those curators of quality - the major publishers - into frantically rushing out clones of the latest "hot product" to placate their shareholders where the bidding frenzy failed to secure them that new market-leading "product", is it not largely left to the small publishers of old-fashioned integrity to support writers of potential merit through their formative years before success sees them snatched away? How many will be able to continue to do so now, knowing their protégés will get only one shot at bricks-and-mortar success in the biggest chain in Britain unless they can secure an outstanding review in the disappearing book pages of the national newspapers to endear them to that older generation of book buyers who still read newspapers?

Authors will surely be compelled to engage in the frantic banter of self-promotion via online social media to grow their readerships, which itself drives online sales through Amazon, which itself diminishes the need to pop down to the old store to make serendipitous discovery or meet and chat to a real live author (and for many such an intimate exchange with any author carries a certain magic).

No, the future for the customer is endlessly to queue for a cursory glance and a quick squiggle with their idol.

If I had not received this generous support from Waterstones and other bricks-and-mortar bookstores, along with that from Lovereading4kids website, my book would never have reached the eyes of educationalists such as Margaret Mallett who, in her award-winning guide for teachers and student-teachers, Choosing and Using Fiction and Non-Fiction 3-11 (David Fulton), gave Curd the Lion a half-page box, saying: "It's not surprising this book has been compared with Lewis Carroll and Edward Lear: riddles and word play, mysteries and surprises are wonderfully interwoven. The play on names is superb." She prefaced the chapter by saying that "in a necessarily selective account, I have been concerned to pick out some of the best writers and most memorable titles which have survived over the years and which I think are likely to continue to be read." And I would never have discovered, as I did last week, touring Waterstones in Somerset, that Curd the Lion is shortly to be the subject of a lecture by a professor at Bath Spa University. Surely such incremental discovery and recognition of the virtue in a work - in this case in academic circles - must be some proof of the value of permitting unknown authors a platform?

Of course my first acknowledgement came from the most amazing source, John Gray, to whom I am hugely indebted, who gave me permission to use his comment in whatever way might help sell my book: "Gilliland's mix of upside-down logic and serious whimsy is nonsense of the highest calibre. The best thing to have happened to children's literature since Alice went through the looking-glass. I was particularly taken by the Labyrinth chapter. The whole seemed to me delightful - in the magical tradition of George Macdonald, but with an extra dimension of nonsense and wit of its own."

Alan Gilliland is an artist, draughtsman and author by trade. He did not go to art college, preferring devious paths to the realization of his creative ambitions via film-making, architecture, photo-journalism, newspaper cartooning and news information graphics – with 18 years and 19 awards as graphics editor of the Daily Telegraph – before finally arriving at the decision to write and illustrate fictions less ordinary than his own life. His former boss, Sir Max Hastings said of him: "… an exceptionally gifted artist and illustrator… I can endorse as simply ‘the best'."

 

Wednesday, 1 August 2012

Waterstone’s new Author Signing edict

Waterstones  have issued a new edict regarding author signings. As I have been told ( I may be wrong) it says something along the following lines:
All signings must be of only up to 90 mins duration. 
No more all day signings at which the author chats to customers, hand-selling, will be tolerated.
Only authors that the shop would stock anyway may be invited.
The author must be chaperoned by a bookseller at all times.
Only booksellers may hand-sell to the public on the author’s behalf.
Only authors capable of drawing a crowd may be invited.
When the queue ends the author must leave.
‘Local’ authors, it seems, may only be invited when launching a new book. 
 
 
Tweeting to my reviewers I have been receiving a 'this is outrageous' reaction. One immediately tweeted to Neil Gaiman (no reaction yet) and vowed never to buy from Waterstones again if this is strictly enforced.

Smaller shops are also apparently disgruntled because good 'local' authors help achieve or exceed daily targets and these stores cannot 'pull' famous authors, so they will be left out of pocket while impotent to improve their ratings.
Rather than this blanket ban maybe they should have allowed local expert event organisers discretion to permit good sellers but omit ones too aggressive or incompetent.

It seems the local author / store autonomy drive of a year or so ago has backfired with the sudden increase in people printing, POD, indifferent badly designed books and the pressure on stores to permit signings may have resulted in wasted days or complaints.
Now the pendulum has swung wildly in the opposite direction effectively banning all non crowd- pulling authors except on a book launch.
One can only hope that reason eventually puts a dampener on this lurching from one extreme to the other to allow rational choice based on commercial viability to permeate the rank and file bookstores while permitting new authors the chance to prove their viability through their launch as I once did in Guildford, selling more books in my first signing than most authors invited to the concurrent Guildford book festival that year.

I hope that the intention is to remove the 'presumption of a right to hold signings' regardless of the merits of the books or competency of the author. 

But as it stands very few shops are going to tie up a member of staff as warden to authors even where they can drum up enough support to gather a queue (and how much extra work is that for a store, prior to any event, let alone having a bookseller 'hand-sell' on the author's behalf?

Having turned over 8,500 Curd the Lion at £15 and 3,000 Flight of Birds at £10 in toto, mostly through signings where staff order the stock (where they don't insist that the author brings it with him/her) and then provide a table, I have put something approaching £150,000 through their tills in this way. I have, it now transpires, foolishly, based my business model around the bricks and mortar chain as opposed to e/books because of my love for the printed quality of my illustrated book and its unsuitability as an ebook, because it seems I am about to be rewarded for all the hard work I have put in by a dismissal of service without accounting the small contribution I have personally made to their own continued viability? 
Last year, out of area, I toured southern England, selling over 1,100 books from Exeter to Ipswich over five weeks. In the lead up to Christmas I sold 806 (@ £15 @£10). Not inconsiderable for an author unknown to every customer on introduction.

This edict presages end to that era in Waterstones of the 'discovery' of a new author that so many of my own clients have told me they found enchanting as I talked them into my nonsense adventures with my storyboards.

Is it not sad that, at the same time as James Daunt is very laudably promoting across the chain a beautiful book by an author unknown to its readers, this draconian edict effectively bans all authors of possible merit but equally unknown to the chain's customers from the opportunity to gently build a following while seemingly welcoming any celebrity, regardless of merit, who can amass a crowd?

Mark this day with a black stone, as Charles Dodgson would say. 

 In an era when rank commercialism herds those curators of quality, the major publishers, into frantically rushing out clones of the latest 'hot product' to placate their shareholders where the bidding frenzy failed to secure them that new market leading 'product' - is it not largely left to the small publishers of old fashioned integrity to support writers of potential merit through their formative years before success sees them snatched away?
How many will be able to continue to do so now, knowing their proteges will only get one shot at bricks and mortar success in the biggest chain in Britain, unless they can secure an outstanding review in the disappearing book pages of the national newspapers to endear them to the older generation of book buyers who still read newspapers. 
All will surely be compelled to engage in the frantic banter of online social media self-promotion to grow their readerships, which itself drives online sales through Amazon, which itself diminishes the need to pop down to the old store to make serendipitous discovery or meet and chat to a real live author (and for many such an intimate exchange with any author carries a certain magic).
No, the future for the customer is to endlessly queue for a cursory glance and a quick squiggle with your Idol.
 
I can’t resist adding my Carrollian spoof on this subject here:
 

 

 
 
 
 

Thursday, 5 July 2012

A time for melancholy?



: (

This day I started, bright and cheery,
Yet all at once began to query
Why? For what should I be cheery?
I sought and sought, till eyes were bleary
And of this trial began to weary,
Till sudden dawned a light so eerie:
Like this rhyme’s end, aren’t most lives dreary?


A Black Stone day, then, despite the sudden sunshine. Returning to yesterday’s theme, a visual homage in my book, Curd the Lion, at the end of the tale...

Old Corbie, the Great Raven, becomes a Phoenix, reflecting...


Edmund Dulac’s lovely watercolours from The Poems of Edgar Allan Poe, which in turn lead to...

Caspar David Friedrich’s The Wanderer above the Mists, reminding me of his...

Two Men looking at the Moon, that is somehow reminiscent of...

my own photograph, The Wanderer, taken at the enchanted Chanctonbury Ring on the South Downs in Sussex.
If you want to see more of my landscape photos, click this link:
https://picasaweb.google.com/116922605845018607478/AREAWILDNATUREPICTURES#slideshow/5740083912536983906

(I have a first edition copy of the beautiful Dulac book, with the original exhibition poster still inserted.)

Wednesday, 4 July 2012

ON THIS DAY... LEWIS CARROLLED LIDDELL ALICE...

“I mark this day with a White Stone...”




I’m sure Charles Dodgson would have loved Go, had he discovered it, with its deep logic and with all those shiny black and silky white stones resonating on the hollowed-out board...

It was on this day he rowed young Alice Liddell and her sisters up the river, down a rabbit-hole, and sowed the seeds of a delightful myth.

Visit http://briansibleysblog.blogspot.co.uk/2012/07/underground-publication.html for more.

In remembrance, may I reveal one small secret from my own little tale of nonsense with a long title: ‘The Amazing Adventures of Curd the Lion (and us!) in the Land at the Back of Beyond?’

This tale is a nonsensical quest story set at the Turning of the Year. Many of its characters relate to this: notably (and obviously, in this context) The Dodongs.
He has two heads because two heads are plainly better than one, especially in a book of nonsense and because he is Ineffable Emperor of the Land of Nod, which sits in the middle of the Great Sea of Slumber, which is all around us, if only we could see it, which is why he has hands instead of wings – he can swim through the air.
He has scales instead of feathers, for his feathers are so magical he has to hide them inside himself to protect them (two are hidden in Queen Mumbie-Bumbee’s magic pillow).

Pilgrim Crow flummoxed by the Dodongs at Writing Desk Rock

Why Dodongs, you may ask?
This two-headed Janus bird sits at the Turning of the Year looking forwards into the New Year and backwards into the old (Postvorta and Antevorta) ?
Because his name is simply an anagram of Dodgson, the surname of Lewis Carroll, whose chosen emblem was the Dodo (some say on account of his stutter, which seems like two voices fighting for speech)
and because Janus was the family crest of the Dodgsons.

Hence the Dodong’s anagrammatic parting shot in the book:
“If you would be,
As E. Clerihew, droll,
Heed...”

If you happen upon my book, see how many other characters, in name or function, you can relate to the Turning of the Year,
or to myth, folklore and legend,
or to local history (the book has a real setting, Brimham Rocks, a National Trust site near Fountains Abbey in Yorkshire – and a real map: you can follow the whole adventure and even meet two of my characters there, in a manner of speaking...)

The book.
ISBN 9780955548611. Price £14.99 Available from several good bookshops, Lovereading4kids
website (www.lovereading4kids.co.uk/book/3991 – great site – it has all my reviews on it), Waterstones (stores and website), Amazon if you must, or signed and posted direct from me at Causeway Cottage, 63, High St., Billingshurst, West Sussex, RH14 9QP.

‘Nonsense’ is form of language I think perhaps most nearly and delightfully described by my mother’s sister when a young girl, writing to her older sister at a time when a letter was a letter, a joy and not a sentence:
“...and French! Well, it’s quite a nice little language all by itself. He! He! He! You should have seen it (my essay).”
Dora’s letter to her sister, with a watercolour on every page, and even the envelope reverse!

And its last sentence takes us neatly back to where Alice and her sisters climbed into a boat with the Reverend Charles Dodgson and Mr. Duckworth, on this day in 1862, and they all rowed happily into posterity.


Tuesday, 3 July 2012

HORROR OF HORRORS – THE BLACK AND THE WHITE

   
The Flight of Birds Gothic ghost story to appear in two editions over the summer holidays.
The original – “Black’– edition with a dark ending.



The ‘White Edition’ – with a more lyrical beginning and ending for those who need a happier resolution. This is the final version of the White Edition’s cover in trade paperback with flaps.

Below, the original ‘Black’ edition with an altogether darker ending.



Monday, 2 July 2012

My failed Peugeot saga – episode xxxx (end of month five)

Another month without MY car – how time flies!

Dear Tim ZIMMERMAN,*
My Peugeot 207 THP failed 9th Feb. 2012. 



In June 2012, new management at Peugeot Broadbridge Heath told me that the CPU (or ECU) for my THP had been superceded twice.
They ordered a new one. Installed it. Car wouldn’t even start now.
They said my CPU was of a redundant type given to the first 1,500 THP 207s. 

The new Bosch CPU only works with a different component set.
They ordered a new set of components to replace the old set that would not work with the current CPU. (So this could actually have been solved in WEEK ONE had someone used their head!)
Two weeks, and totalling approx. £9,267 of car-hire, later – BACK TO SQUARE ONE! 

Peugeot central have vetoed the component set replacement and gone back to insisting on replacing the original CPU with a matching one – on indefinite back order.
Rather than permit me to have an up-to-date car they want to ensure I have a redundant component set, saving themselves £750 odd. Good Maths, guys!
But at last we come to the real reason Peugeot weren’t worried if I told the press about this farce – they knew it only applied to a small (1,500) number of customers who really didn’t matter.
Cheers old chap!
Alan.


[How timely!  Even as I wrote this, I have just received a CUSTOMER SATISFACTION SURVEY from PEUGEOT that starts :
“Dear customer,
Thank you.
Thank you for using our network to have your vehicle serviced or repaired recently.

We are interested in your opinion.
Because we are always trying to serve you better, we would like to get your feedback on the service that you recently received.”]   (What to say, I wonder...)


PEUGEOT FARCE – financial breakdown:

Feb 10 - mar 28  (47 days of local dealership-hire)
Peugeot 207 1.4 @ £48.13pd
= £2,262
Mar 28 - June 30 (94 days of Peugeot UK hire)
Ford Galaxy  @ £74.52pd
= £7005

Total to end June (incl vat)
=£9,267

Each 31 days = £2,310

End July = £11,577
End Aug = £13,887
End Sept = £17,112

Value of my car on 10th Feb in pukka condition = £5,500? (At which time it had NINE MONTHS OF EXTENDED WARRANTY BOUGHT FROM DEALER TO RUN)
So they could have given me back then a car worth £14,767 and not lost a penny today

I suggested this logic three months ago.


But never fear, they promise me the new OLD CPU will be with the dealer today and I’ll have my T–RUSTY car back soon!

NB. To be fair to Peugeot UK,  they did hire a reliable Ford Galaxy as a replacement vehicle for the duration. They did refund my exploding tyre valve from the previous summer. 
They are carrying out all work required free of charge. 
Including any remedial work required to offset any damage caused by the car sitting idle in the open air for coming up to five months now, 
including brake discs and pads if these have rusted, 
ensuring the paintwork, that had six weeks’ worth of bird lime accretion not removed for a further month, is “up to scratch” (ha),  
and putting on a new Peugeot exhaust (replaced in disgust last autumn with a non-Peugeot exhaust after theirs fell off with its sling bracket rusted through).
But ensuring I keep to an out-of-date, superceded CPU and ancillary component set, probably by way of experiment to see if it is any more reliable than the first one.
Oh, and not forgetting the piston coil that failed at the same time as the CPU (the third coil in three years – which leads ME to wonder if it might not have been the CPU causing the coils to fail in the first place? If the new CPU leads to further coil failures, I’ll let you know.)


Best of luck to all of you who also bought one of the first 1,500 Peugeot 207 THPs!


* MD, Peugeot UK. When I write to him on Linkedin, I always receive the same-worded reply from Customer Relations Managers stating just how keenly interested Mr. Zimmerman is in my problem and that they will be reporting back directly to him on the progress and that they will keep me up to date with developments. Except it has nearly always been me who informs them of what is happening. “Rivet, rivet!” as they say in France.

Tuesday, 26 June 2012

WATERSTONES SUMMER SIGNING TOUR!!

A huge “THANK YOU” to all those Waterstones stores who have agreed to host me over the Summer Holidays!

From Somerset to Suffolk, from South Dorset to Northamptonshire, over 30 stores have welcomed me.

<– (For a list of stores and dates, see my Signings Itinerary, left)

I look forward to trying to emulate my last year’s success: over 1,100 books sold.